Ensure loan data integrity across systems by automating the verification of new loans imported from the bank core. The Branch Platform pulls loan data daily, validates critical fields against executed documents, and initiates exception workflows for review and correction. This use case reduces human error, ensures compliance, and improves operational efficiency in post-origination quality control.
Each morning, the Branch Platform initiates an automated process to import a complete batch of loan records directly from the bank’s core processing system, such as Fiserv. This data import ensures that all new loans are added to the system while existing loans are updated with the most current information. By centralizing loan data within the Branch Platform, institutions maintain an accurate and up-to-date view of their loan portfolio.
Once a new loan is detected in the platform, an automation is triggered to enrich that record with supporting information. The Branch Platform connects to the Fiserv Communicator Open integration to retrieve additional loan details and associated documents, such as executed promissory notes and loan agreements. This step enables a comprehensive view of each loan beyond what is available in the core system alone.
With the supporting documents in hand, the Branch Document Vision integration analyzes key data fields—specifically the loan rate, authorized signers, and disbursed amount. This AI-powered document processing tool verifies that the data from the bank core matches what appears on the executed loan documents. If all information aligns, the loan passes the quality control check automatically with no further action required.
If discrepancies are found during the verification process, Branch Platform automatically creates a new Loan Quality Control project. This project is tied to a pre-configured workflow designed to address data inconsistencies. Assigned users are prompted to review the discrepancies, coordinate any necessary corrections within the Fiserv system, and document approvals for audit readiness. This workflow-driven approach ensures that every exception is resolved efficiently and in compliance with bank policies.
At the conclusion of the automation, the system generates a comprehensive report summarizing the day’s loan activity. The report includes the total number of new loans processed, the count of loans that passed the verification check, and the number of loans requiring manual review. This automated reporting process provides transparency into loan data accuracy and supports ongoing compliance efforts within the financial institution.
The Branch Platform doesn’t just help you identify loan discrepancies, it transforms how your bank manages post-origination quality control from end to end. By connecting directly with your core system and leveraging advanced document intelligence, Branch automates what were once manual, error-prone processes.
With Branch, your team can focus on resolving high-priority exceptions instead of chasing down paperwork or cross-checking data. Workflows are pre-configured but fully customizable, ensuring that each institution’s review and approval process is followed every time. And with built-in reporting, your compliance team gains real-time visibility into the health of your loan portfolio.
Beyond loan quality control, the same platform powers task management, workflow automation, system integrations, and reporting across departments helping banks scale operations without increasing headcount.
Let Branch automate the busywork so your team can focus on what matters most: delivering accurate, efficient, and compliant service.
Request a 30-minute live demo and our team will contact you shortly. During the demo, we’ll walk you through how Branch ID can help, including: